Privacy Policy

Last Updated: August 25, 2026

INVERNO operates this store and website, including the products, content, features, tools, and services made available through inverno.store (collectively, the “Services”). This Privacy Policy explains how INVERNO collects, uses, stores, and discloses personal information when you visit our website, use our Services, make a purchase, create an account, communicate with us, or otherwise interact with INVERNO.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use the Services.

1. Personal Information We Collect or Process

“Personal information” means information that identifies you or can reasonably be linked to you. Information that has been anonymized or de-identified so that it cannot reasonably identify you is not considered personal information for the purposes of this Policy.

Depending on how you interact with INVERNO and as permitted by applicable law, we may collect or process the following categories of information:

Contact Information

• Full name

• Billing address

• Shipping address

• Email address

• Mobile or telephone number

Account Information

• Username or account details

• Password and authentication information

• Preferences and settings

• Information associated with your INVERNO account

Order and Transaction Information

• Products you view, add to your cart, wishlist, or purchase

• Order history

• Returns, exchanges, cancellations, and refunds

• Transaction details

• Payment confirmation and related information

Payment Information

Payments may be processed through third-party payment providers. Depending on the payment method, information such as card, UPI, or other payment details may be collected by the relevant payment provider. We do not intend to retain complete payment-card information on our own systems where payment processing is handled by a third-party provider.

Communications

Information you provide when you contact us, including customer-support requests, feedback, reviews, questions, complaints, or other communications.

Device and Technical Information

• IP address

• Browser type and version

• Device type

• Operating system

• Network information

• Unique device or browser identifiers

• Approximate location derived from technical information

Usage Information

Information about how you interact with, navigate, and use our Services, including pages viewed, products explored, links clicked, and the date and time of interactions.

2. Sources of Personal Information

We may collect personal information from several sources, including:

• Directly from you, such as when you create an account, place an order, contact us, subscribe to communications, or otherwise provide information.

• Automatically through the Services, including through cookies and similar technologies when you browse or use our website.

• From service providers, when providers collect or process information on our behalf.

• From partners or other third parties, where permitted by applicable law.

3. How We Use Your Personal Information

Depending on how you interact with INVERNO, we may use your personal information to:

Provide, Operate, and Improve the Services

We use information to process and fulfill orders, process payments, arrange shipping, manage accounts, remember preferences, facilitate returns and exchanges, provide customer support, enable reviews, and improve your shopping experience.

Marketing and Advertising

Where permitted by law and in accordance with your preferences, we may use information to send promotional communications about products, collections, launches, offers, and campaigns, or to measure and improve advertising and marketing activities.

Security and Fraud Prevention

We may use information to authenticate accounts, protect the website, detect and investigate fraudulent or unauthorized activity, prevent abuse, and maintain a safe shopping environment.

Communicating With You

We may use your information to respond to inquiries, provide customer support, send order and delivery updates, communicate about returns or refunds, and maintain our relationship with you.

Legal and Compliance Purposes

We may use personal information to comply with applicable laws, regulations, legal processes, governmental requests, and to establish, exercise, or defend legal rights.

4. Cookies and Similar Technologies

INVERNO may use cookies, pixels, tags, web beacons, local storage, and similar technologies to operate and improve the Services.

These technologies may be used to:

• Keep the website functioning correctly

• Maintain shopping-cart and checkout functionality

• Remember preferences

• Understand website traffic and usage

• Improve website performance

• Personalize your experience

• Measure marketing and advertising performance

• Detect fraud or suspicious activity

Some cookies may be placed by third-party providers that support our website, analytics, payment, advertising, or marketing activities.

You may be able to manage or disable cookies through your browser or device settings. Disabling certain cookies may affect the functionality of the Services.

5. How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate INVERNO, provide the Services, fulfill transactions, or comply with applicable law. These may include:

• Shopify and technology providers that host, operate, secure, or support our online store and related Services.

• Payment processors that process transactions, payments, refunds, and related payment activity.

• Shipping and fulfillment providers that help us package, dispatch, track, and deliver orders.

• Analytics and marketing providers that help us understand website activity and measure or provide advertising and marketing services.

• Customer-support providers that help us respond to customer requests.

• Professional advisors, including legal, accounting, audit, insurance, or consulting providers where reasonably necessary.

• Affiliates or business partners, where applicable and permitted by law.

• Government authorities or other parties when disclosure is required by law, legal process, court order, or necessary to protect our rights, customers, website, or business.

• Parties involved in a business transaction, such as a merger, acquisition, restructuring, financing, sale of assets, or bankruptcy.

We do not sell your personal information as a standalone product.

Third parties that receive information from us may process it according to their own privacy policies and applicable legal obligations.

6. Relationship With Shopify

Our online store is powered by Shopify, which provides technology and infrastructure that enable us to provide the Services. Information you submit through our Services may be processed by Shopify and by third-party providers used to operate and improve the store.

Shopify may process information about your interactions with our store in accordance with its own privacy practices. For more information about how Shopify handles personal information and available privacy rights, please review Shopify’s applicable privacy policy and privacy portal.

7. Third-Party Websites and Services

Our Services may contain links to websites, social-media platforms, payment services, or other online services operated by third parties. These services may have privacy policies and security practices that differ from ours.

INVERNO does not control and is not responsible for the privacy, security, content, or practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

8. Children's Data

The Services are not intended to knowingly collect personal information from children who are not legally permitted to provide such information under applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to INVERNO, please contact us using the details below. We will take reasonable steps to review the request and, where appropriate and legally permitted, delete the information.

9. Security of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute or perfect security of information transmitted to or stored by us.

You are responsible for keeping your account credentials confidential and should not share your password or other account-access information with others.

10. Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Complete and maintain records of transactions

• Provide and improve the Services

• Maintain accounts and customer relationships

• Resolve disputes and handle returns or complaints

• Prevent fraud and security incidents

• Enforce applicable agreements and policies

• Comply with tax, accounting, legal, regulatory, and reporting obligations

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law.

11. Your Rights and Choices

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information, which may include:

• Right to Access / Know: Request access to personal information we hold about you.

• Right to Correct: Request correction of inaccurate or incomplete personal information.

• Right to Delete: Request deletion of personal information in circumstances permitted by law.

• Right to Portability: Request a copy of certain personal information and, where applicable, request that it be transferred to another provider.

• Right to Withdraw Consent: Where processing is based on consent, withdraw that consent, subject to applicable limitations.

• Right to Object or Restrict Processing: Object to or request restriction of certain processing activities where applicable.

• Marketing Preferences: Opt out of promotional emails by using the unsubscribe option included in those communications.

These rights are not absolute and may be subject to legal exceptions or verification requirements. We may need to verify your identity before processing certain requests.

You will not be discriminated against for exercising applicable privacy rights.

12. Complaints and Privacy Requests

If you have a question, concern, complaint, or request regarding our handling of your personal information, please contact us using the details below.

We will review and respond to requests within the timeframe required by applicable law. Where applicable, you may also have the right to appeal our response or contact the relevant data-protection or regulatory authority in your jurisdiction.

13. International Transfers

INVERNO and its service providers may transfer, store, or process personal information in countries or jurisdictions outside the country in which you live.

Where required by applicable law, we will take reasonable steps to ensure that international transfers are subject to appropriate safeguards and lawful transfer mechanisms.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, or applicable legal and regulatory requirements.

When we make changes, we will update the Last Updated date at the top of this page and publish the revised Privacy Policy on our website. We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a complaint regarding our privacy practices, please contact us:

INVERNO
Website: inverno.store
Email: invernoclothingofficial@gmail.com
Phone: +91 9019193556

 

Please provide sufficient information for us to understand and respond to your request.

INVERNO — Premium Contemporary Clothing.